Notice of Nondiscrimination and Accessibility

Zoya Health Collective complies with applicable federal civil rights laws and does not exclude people, deny services, or treat people differently because of race, color, national origin, including limited English proficiency or primary language, age, disability, or sex. Discrimination based on sex includes sex characteristics, pregnancy or related conditions, sexual orientation, gender identity, and sex stereotypes.

Zoya Health Collective provides reasonable modifications and appropriate auxiliary aids and services free of charge to people with disabilities when needed to communicate effectively or access our services. These services may include:

• Qualified sign language interpreters
• Information in alternate formats, such as large print, audio, or accessible electronic formats
• Other reasonable accommodations or modifications

Zoya Health Collective also provides language assistance services free of charge to people whose primary language is not English. These services may include:

• Qualified interpreters
• Translated written information

To request language assistance, an auxiliary aid, or another accommodation, contact:

Kim Brandt
509-905-9692
zoyaadmin@zoyacollective.com

If you believe Zoya Health Collective has not provided these services or has discriminated against you, you may file a grievance with:

Dana Jacobson
818 West Riverside Avenue, Suite 100
Spokane, WA 99201
509-905-9692
zoyaadmin@zoyacollective.com

Grievances may be submitted in person or by mail or email. If you need assistance filing a grievance, the person listed above is available to help.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Online: OCR Complaint Portal
By phone: 1-800-368-1019
TDD: 1-800-537-7697
By mail:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, SW
Washington, DC 20201

This notice is available online at https://zoyahealthcollective.com.