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Zoya Health Collective

Patient resources

Everything You Need Between Visits

Existing patients can access the secure portal and new patients can start by creating a profile.

The entrance to Zoya Health Collective in Spokane

New to Zoya

Create your secure profile to begin the new-patient process. Creating a profile doesn't confirm an appointment on its own. A member of our team will follow up with next steps.

Already a Patient

Sign in to your secure patient portal to message your care team, view your information, and manage your visits.

Zoya will never ask you to sign in on this website. The patient portal is a separate, secure system and will always open in a new tab.

Common questions

Resources and Policies

Insurance

We accept insurance through Aetna, Asuris, Cigna, First Choice, Premera, Regence, United Healthcare, and Washington State L&I.

We are actively working on contracting with TriCare, Medicare, and Washington State Medicaid.

Kaiser cannot be accepted. Patients will need to contact us for other options.

Cash Pay and Good Faith Estimates

Standard cash-pay fees are posted on our fee schedule. If you are uninsured or choose not to use insurance, you may request a written Good Faith Estimate of expected charges. Procedures, testing, products, and outside services may involve separate charges.

Cancellations, Missed Visits, and Late Arrivals

Please cancel or reschedule at least 24 business hours before your appointment. Late arrivals may result in a shortened appointment or rescheduling; the full scheduled fee may still apply when the reserved time cannot be used for another patient.

Prescription Refills

Refill requests are handled through the secure patient portal or your pharmacy. Please allow time for your provider to review the request.

Medical Record Requests

Contact the Zoya office to request a copy of your records or to have them sent to another provider.

Telehealth Visits

Telehealth visits are available for many appointment types. Join from a private space with a stable connection using the link provided before your visit.

Location and Parking

818 West Riverside Avenue, Suite 100, Spokane, WA 99201. Validated parking is available under the building.

Urgent concerns

This website and the portal are not monitored for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Ready for care that feels more connected?

Create your secure patient profile and take the first step toward becoming a Zoya patient.